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Customer Support Salary Over 10 Million (English / Chinese Speakers) - Huge Commission

CÔNG TY TNHH MTV SKYPATH SERVICES
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Thông tin cơ bản

Thời gian đăng tuyển
13/03/2019
Hình thức làm việc
Toàn thời gian cố định
Toàn thời gian cố định
Mức lương
10.000.000 - 15.000.000
Ngành nghề
Dịch vụ khách hàng
Tỉnh/thành phố
TP Hồ Chí Minh

Mô tả công việc

- Resolve customer complaints via phone, email, mail or social media.

- Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

- Prepare product or service reports by collecting and analyzing customer information.

- Recommend potential products or services to management by collecting customer information and analyzing customer needs.

- Keep records of customer interactions, process customer accounts and file documents.

- Other tasks assigned by manager.

Phúc lợi

- Dynamic International work environment.

- Attractive salary with high bonuses/commission .

- Salary increase after working for 3 months.

- 19 paid annual leaves.

- Great opportunities for promotion.

- Company party every month.

Yêu cầu công việc

- Associate Degree with 1-2 years experience.

- Fluent in English/Chinese.

- Strong typing skills.

- Strong phone contact handling skills and active listening.

- Customer orientation and ability to adapt/respond to different types of characters.

- Ability to multi-task, prioritize and manage time effectively.

- Can work on shift (3 shifts) Morning / Afternoon / Night.

Thông tin công ty

CÔNG TY TNHH MTV SKYPATH SERVICES
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Số lượng nhân viên : 100 - 200

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