Lĩnh vực hoạt động : Khách sạn
Địa chỉ : 197/2 Nguyễn Văn Hưởng, Phường Thảo Điền, Quận 2
Số lượng nhân viên : 25 - 99
Nộp CV theo mẫu của Canavi
RESPONSIBILITIES : • Assist in drawing up the marketing plan annually with GM or Director of Operations (including section on Corporate Accounts). • Keeps a record on former, existing, potential clients and a profile of each of them. • Organizes regular visits in accordance to a predetermined plan. • Prepares a tentative monthly schedule to record all sales and other related actives for the preceding month. • Presents a summary of his/her visits to the GM on a weekly basis (Weekly Sales Plan) prior to and after the week is completed. • Ensures that the invoicing effectively corresponds to all services agreed upon and rendered. • Ensures that all new clients have no negative credit references. • Records all daily sales calls. • Records the statistics of his/her accounts. • Submits production reports on his/her list of accounts on a monthly basis. • Conducts group briefing to other staff within the corporate section when required. • Keeps himself/herself well informed about the operations especially in key departments (Front Office, Housekeeping, F&B, Banqueting etc.) • Closely observes matters pertaining to competition (sites, prices, services offered on a regular basis – quarterly or more often if need to be). • Promotes the hotel as often as possible through entertaining, conduction, site inspections, presentation etc., of the hotel. • Pays visits to former, existing and potential clients in view of entering into contracts with them, especially commercial accounts. • Defines precisely guest requirements and ensures that the guest services offered corresponds effectively to their requests. • Provides after-sales service and in particular to ensure all guests complaints are taken seriously and discussed with the respective departments if necessary. • Receives in the hotel any important guests whom he has approached. • Negotiates prices with the clients. • Confirms verbal proposals in writing. • Ensures that all complaints have initiated follow-up action.
- Employee get the benefits stipulated as law and hotel policies (service charge, incentive, year end bonus...)
- Have minimum of 3 years in sales and marketing experience; - Preferably in the hospitality industry; - Ability to work in a computer based, multi-task environment; - Languages: fluent in English language ( both verbally and in writing).